![\"How](\"https:\/\/www.online-tech-tips.com\/wp-content\/uploads\/2021\/10\/01-fix-hulu-error-code-RUNUNK13-pc.jpg\")
<\/a><\/figure><\/div>\n\n\nTroubleshoot Your Internet Connection<\/h2>\n\n\n\n
Many streaming services have their recommended speed for an optimum video streaming experience. Netflix, for example, recommends at least 3 megabits per second (3 Mbps) to stream in Standard Definition (SD) quality, 5 Mbps for High Definition (HD), and 25 Mbps for Ultra High Definition (UHD) content. An internet speed below these numbers will lead to video buffering, audio lags<\/a>, and other Netflix errors<\/a>.<\/p>\n\n\n\n For a glitch-free viewing experience, Hulu recommends a minimum connection speed of 3 Mbps for content in the Hulu Streaming Library<\/a>, 8 Mbps for live streams, and 16 Mbps for (UHD)\/4K content.<\/p>\n\n\n\n Use online-based site monitoring tools like DownDetector<\/a> to check if Hulu\u2019s servers are working correctly or experiencing an outage before troubleshooting other potential causes of the error.<\/p>\n\n\n If these tools indicate problems with Hulu servers or other Hulu users are reporting similar issues, contact Hulu Support.<\/p>\n\n\n\n Hulu might be unable to play movies or TV shows if the app is experiencing a temporary glitch or if the app\u2019s temporary files are corrupt. Open the Hulu app info menu on your device, force close, relaunch the app, and check if that resolves the issue.<\/p>\n\n\n\n On Android phones and tablets, long-press the Hulu app icon, select the info icon<\/strong>, tap Force Close<\/strong> and select OK<\/strong> on the confirmation prompt.<\/p>\n\n\n Tap Open<\/strong> to relaunch Hulu. If the error message persists, return to the app info page, select Storage & cache<\/strong>, and tap Clear Cache<\/strong> to delete the app\u2019s temporary files.<\/p>\n\n\n For Fire TV devices, go to Settings<\/strong> > Applications<\/strong> > Manage Installed Applications<\/strong> > Hulu<\/strong> > Force Stop<\/strong>. You should also select Clear cache<\/strong> to delete Hulu\u2019s temporary files from your Fire TV (or Fire TV Stick).<\/p>\n\n\n\n Hulu strongly recommends installing the latest version of the streaming app as soon as they\u2019re published. These app updates offer new features and bug fixes that resolve performance issues and errors.<\/p>\n\n\n\n Open your device\u2019s app store and update Hulu to the latest version. Better yet, visit the Hulu system and app updates page<\/a> for explicit instructions on updating Hulu on all compatible devices.<\/p>\n\n\n\n If you\u2019re streaming content via a web browser, it\u2019s essential to have the latest browser version installed on your device. A bug-ridden or outdated browser can trigger connectivity issues that\u2019ll cause Hulu to display the RUNUNK13 error code when you play content.<\/p>\n\n\n Although major web browsers update themselves automatically, open your browser\u2019s settings menu to check for updates. <\/p>\n\n\n\n Hulu supports Google Chrome (macOS and Windows), Mozilla Firefox (macOS and Windows), Safari (macOS only), and Microsoft Edge (Windows only).<\/p>\n\n\n\n To update Chrome and Microsoft Edge, select the browsers\u2019 menu icon > Settings <\/strong>> About Chrome<\/strong> or About Microsoft Microsoft<\/strong>.<\/p>\n\n\n For Firefox, open the browser\u2019s Settings<\/strong> > General<\/strong>, go to the \u201cFirefox Updates\u201d section, and select Check for updates<\/strong>. If Firefox already downloaded an update in the background, select Restart to Update Firefox<\/strong> to install the update.<\/p>\n\n\n Installing the latest macOS updates keeps Safari up-to-date. Connect your Mac to the internet and go to System Preferences<\/strong> > Software Update<\/strong> > Upgrade Now<\/strong> or Update Now<\/strong> to install the latest macOS update\/version.<\/p>\n\n\n If you\u2019re still getting the Hulu error code RUNUNK13 in your web browser, clearing Hulu\u2019s cookies and site data could fix the problem. Note that this operation will log you out of your Hulu account on the browser and reset other site preferences.<\/p>\n\n\n\n Close all Hulu tabs and follow the steps below.<\/p>\n\n\n\n For Hulu users who encounter this error code RUNUNK13 on Firefox, clear the streaming service\u2019s cookies and site data following the steps below.<\/p>\n\n\n\n Launch Safari, select Safari<\/strong> on the menu bar, select Preferences<\/strong>, head to the Privacy<\/strong> tab, and select Manage Website Data<\/strong>.<\/p>\n\n\n\n
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Check Hulu Server Status<\/h2>\n\n\n\n
<\/a><\/figure><\/div>\n\n\nForce Close Hulu and Clear the App Cache<\/h2>\n\n\n\n
<\/a><\/figure><\/div>\n\n\n<\/a><\/figure><\/div>\n\n\nUpdate the Hulu App<\/h2>\n\n\n\n
Update Your Browser<\/h2>\n\n\n\n
<\/a><\/figure><\/div>\n\n\n<\/a><\/figure><\/div>\n\n\n<\/a><\/figure><\/div>\n\n\n<\/a><\/figure><\/div>\n\n\nClear Hulu Cookies and Site Data<\/h2>\n\n\n\n
Clear Hulu Cookies and Site Data in Chrome<\/strong><\/h4>\n\n\n\n
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<\/a><\/figure><\/div>\n\n\nClear Hulu Cookies in Mozilla Firefox<\/strong><\/h4>\n\n\n\n
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<\/a><\/figure><\/div>\n\n\nClear Hulu Cookies in Safari<\/strong><\/h4>\n\n\n\n