{"id":86221,"date":"2022-05-13T18:00:00","date_gmt":"2022-05-13T22:00:00","guid":{"rendered":"https:\/\/www.online-tech-tips.com\/?p=86221"},"modified":"2024-04-17T01:31:16","modified_gmt":"2024-04-17T05:31:16","slug":"why-your-phone-drops-calls-and-how-to-fix","status":"publish","type":"post","link":"https:\/\/www.online-tech-tips.com\/why-your-phone-drops-calls-and-how-to-fix\/","title":{"rendered":"Why Your Phone Drops Calls and How to Fix It"},"content":{"rendered":"\n

Are you tired of your phone constantly dropping calls at the worst possible times? Whether your calls on Android or iPhone abruptly end as soon as you answer them or seemingly cut out at random during important conversations, it’s a frustrating experience we’ve all encountered.<\/p>\n\n\n\n

This article will explore the most common reasons your phone may be plagued by dropped calls, from poor cellular network reception to outdated operating systems and SIM card issues. More importantly, we’ll provide practical solutions to help you regain uninterrupted communication and ensure your phone stays connected when you need it most. Say goodbye to dropped calls with these essential fixes.<\/p>\n\n\n

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<\/a>1. Boost Cellular Network Reception<\/h2>\n\n\n\n

Poor cellular signal strength is one of the significant reasons why phones drop cellular calls. Check your phone\u2019s status bar and ensure there are at least two signal bars. If your phone has less than two signal bars, you\u2019re probably far away from the nearest cell tower.<\/p>\n\n\n\n

The farther you are from a cell phone tower, the weaker the cellular network reception on your phone. Temporary network congestion and extreme weather (thunderstorms, heavy rain, wind) are other factors that affect network quality. Try moving around your location to get better cellular reception. You may get better cellular reception on higher floors in a high-rise or multi-story building.<\/p>\n\n\n

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Physical obstructions (high-rise buildings, hills, and trees) can also block network signals and create dead zones\u2014areas without cellular signals. If your home or office is in a cellular dead zone, a signal booster might be a good investment. Cell phone signal boosters (also called \u201ccellular repeaters\u201d) maneuver physical obstructions and amplify poor signals.<\/p>\n\n\n\n

Note that cellular boosters only enhance weak signals. If your carrier doesn\u2019t have cell service in your area, using a booster will make no difference.<\/p>\n\n\n\n

<\/a>2. Try the Airplane Mode Trick<\/h2>\n\n\n\n

Putting your phone in and out of airplane mode may stop the call-drop issue.<\/p>\n\n\n\n

On iOS devices, open the Settings<\/strong> app, toggle on Airplane Mode<\/strong>, wait for 30 seconds, and toggle it back off.<\/p>\n\n\n

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In Android, go to Settings<\/strong> > Network & Internet<\/strong> > Advanced<\/strong>, turn on Airplane mode<\/strong>, and turn it off after 30 seconds.<\/p>\n\n\n

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<\/a>3. Make Your Caller ID Visible (on iPhone)<\/h2>\n\n\n\n

Depending on your carrier, hiding your caller ID may interfere with your device\u2019s ability to receive incoming calls. If you eventually receive incoming calls, your phone may drop them off. Check your phone\u2019s settings and ensure your caller ID is visible.<\/p>\n\n\n\n

On iPhone, go to Settings<\/strong> > Phone<\/strong> > Show My Caller ID<\/strong> and toggle on Show My Caller ID<\/strong>.<\/p>\n\n\n

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<\/a>4. Check Your Internet Connection<\/h2>\n\n\n\n

Voice-over-the-internet calls may keep dropping if your cellular or Wi-Fi connection is slow or doesn\u2019t have internet access. Test your connection and make sure your internet is working. Open your web browser, visit any website, and monitor how fast the page loads.<\/p>\n\n\n

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If your cellular connection is slow, refer to our tutorial on improving mobile data speed<\/a> to fix your internet. If apps are dropping calls on a Wi-Fi connection, reboot the router and reconnect your phone to the network. You should also check out other ways to boost Wi-Fi signal for faster internet<\/a>. Contact your service provider if your connection remains slow or nonfunctional.<\/p>\n\n\n\n

<\/a>5. Update Date and Time Settings<\/h2>\n\n\n\n

Incorrect time and date settings can ruin the performance of cellular services on your phone. Check your mobile device\u2019s settings and ensure it uses the network-provided date and time.<\/p>\n\n\n\n

On Android, go to Settings<\/strong> > System<\/strong> > Date & time<\/strong> and turn on both Use network-provided time<\/strong> and Use network-provided time zone<\/strong>.<\/p>\n\n\n

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For iOS devices, go to Settings<\/strong> > General<\/strong> > Date & Time<\/strong> and turn on Set Automatically<\/strong>.<\/p>\n\n\n

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<\/a>6. Check for Carrier Settings Update<\/h2>\n\n\n\n

Cellular network providers often roll out carrier settings updates that fix issues affecting phone calls and cellular services. Although most smartphones automatically install these updates, you may have to initiate the installation manually.<\/p>\n\n\n\n

If you own an Android device, go to Settings<\/strong> > About phone<\/strong> and wait for a carrier settings update pop-up. Some Android devices have the option to update carrier settings in Settings<\/strong> > Cellular network<\/strong> > Carrier settings<\/strong>. Contact your smartphone manufacturer or network provider for detailed steps on installing carrier settings updates.<\/p>\n\n\n\n

On an iPhone, go to Settings<\/strong> > General<\/strong> > About<\/strong> and wait for at least 30 seconds.<\/p>\n\n\n

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Your phone has the latest carrier settings if you don\u2019t get a prompt to install a new carrier settings update.<\/p>\n\n\n\n

<\/a>7. Reopen or Update the App(s)<\/h2>\n\n\n\n

Mobile applications sometimes malfunction if they\u2019re outdated or bug-ridden. If your internet is working correctly, but the calling application<\/a> keeps dropping calls, close and reopen the app.<\/p>\n\n\n\n

If the problem persists, update the app to the latest version in your device\u2019s app store. That should fix the problem, especially if the app is outdated or has a bug. Otherwise, contact the app developer if the voice or video calling app keeps dropping calls on your phone.<\/p>\n\n\n\n

<\/a>8. Remove and Reinsert SIM Card<\/h2>\n\n\n\n

If your SIM card is inserted incorrectly, your phone may encounter problems sending or receiving text messages<\/a> and cellular calls. A dirty or damaged SIM card can also interrupt cell phone signals on your phone.<\/p>\n\n\n

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Eject your SIM card and gently wipe the metal contact with a soft, dry, lint-free cloth. Additionally, spray a few blasts of compressed air in the SIM card port to dislodge dust and dirt. If you notice any physical damage or heavy scratches on your SIM card, contact your carrier network for a replacement.<\/p>\n\n\n\n

Reinsert the SIM card<\/a> in the port and check if that stabilizes cellular calls on your device. For dual SIM devices, try inserting the SIM card into a different port and check if that improves the call quality.<\/p>\n\n\n\n

SIM cards have lifespans. Cellular signal strength and reception may drop on older SIM cards, especially if they no longer receive carrier settings updates. If your SIM card is about 5-10 years old, you should probably get a new one. Otherwise, you may experience slow mobile data speed<\/a> and call issues.<\/p>\n\n\n

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Contact your carrier network if you\u2019re unsure about your SIM card\u2019s lifespan or cell phone reception in your region. <\/p>\n\n\n\n

<\/a>9. Restart Your Phone<\/h2>\n\n\n\n

A system reboot can fix SIM card issues and call failures on iOS and Android devices. If the problem persists after removing and reinserting your SIM card, shut down your phone and turn it back on.<\/p>\n\n\n\n

<\/a>10. Update Your Phone<\/h2>\n\n\n\n

Call drop issue is prevalent across several models of Android and iOS devices. Interestingly, however, Apple and Google often release software updates that fix glitches affecting cellular calls and other issues. For instance, iOS 15.1.1<\/a> was released explicitly by Apple to \u201cimprove call drop performance on iPhone 12 and iPhone 13 models.\u201d<\/p>\n\n\n\n

Update your phone\u2019s operating if none of the recommendations above resolves the problem.<\/p>\n\n\n\n

Go to Settings<\/strong> > General<\/strong> > Software Update<\/strong> and tap Download and Install<\/strong> to update your iPhone to the latest iOS version.<\/p>\n\n\n

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To install an Android update, go to Settings<\/strong> > System<\/strong> > Advanced<\/strong> > System update<\/strong> and tap Check for updates<\/strong>.<\/p>\n\n\n

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The steps to install Android updates may vary depending on the model of your Android smartphone. Contact your phone\u2019s manufacturer for detailed instructions on installing Android updates.<\/p>\n\n\n\n

<\/a>11. Reset Network Settings<\/h2>\n\n\n\n

Conflicting carrier or network settings can mess up phone call performance on your smartphone. Resetting your device\u2019s network settings to factory default may resolve the call drop issue.<\/p>\n\n\n\n

<\/a>Reset iPhone Network Settings<\/h4>\n\n\n\n

To reset network settings on iPhones running iOS 15 or later, go to Settings<\/strong> > General<\/strong> > Transfer or Reset iPhone<\/strong> > Reset<\/strong>. Select Reset Network Settings<\/strong>, enter your iPhone\u2019s passcode, and tap Reset Network Settings<\/strong> on the confirmation.<\/p>\n\n\n

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If your iPhone runs iOS 14 or older, go to Settings<\/strong> > General<\/strong> > Reset<\/strong> > Reset Network Settings<\/strong> and enter your passcode.<\/p>\n\n\n\n

<\/a>Reset Android Network Settings<\/h4>\n\n\n\n

Open the Android Settings<\/strong>, go to Advanced<\/strong> > Reset options<\/strong> > Reset Wi-Fi, mobile & Bluetooth<\/strong>, and tap Reset Settings<\/strong>.<\/p>\n\n\n

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<\/a>12. Use Wi-Fi Calling<\/h2>\n\n\n\n

If your phone keeps dropping calls due to signal issues, try using Wi-Fi calling instead. It\u2019s a feature that allows you to make phone calls without a cellular connection. When enabled, Wi-Fi Calling routes phone calls through the internet.<\/p>\n\n\n\n

You don\u2019t need third-party apps to use Wi-Fi calling. Connect your phone to a Wi-Fi network, and you\u2019re good to go. <\/p>\n","protected":false},"excerpt":{"rendered":"

Are you tired of your phone constantly dropping calls at the worst possible times? Whether your calls on Android or iPhone abruptly end as soon as you answer them or […]<\/p>\n","protected":false},"author":83,"featured_media":86222,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"ub_ctt_via":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[3],"tags":[],"class_list":{"0":"post-86221","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-tech"},"acf":[],"aioseo_notices":[],"featured_image_src":"https:\/\/www.online-tech-tips.com\/wp-content\/uploads\/2022\/05\/dropped-call.jpg","author_info":{"display_name":"Sodiq Olanrewaju","author_link":"https:\/\/www.online-tech-tips.com\/author\/solanrewaju\/"},"aioseo_head":"\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t