{"id":95813,"date":"2023-05-17T18:00:00","date_gmt":"2023-05-17T22:00:00","guid":{"rendered":"https:\/\/www.online-tech-tips.com\/?p=95813"},"modified":"2024-05-31T01:28:17","modified_gmt":"2024-05-31T05:28:17","slug":"how-to-fix-your-transaction-cannot-be-completed-on-google-play-store","status":"publish","type":"post","link":"https:\/\/www.online-tech-tips.com\/how-to-fix-your-transaction-cannot-be-completed-on-google-play-store\/","title":{"rendered":"How to Fix \u201cYour Transaction Cannot Be Completed\u201d on Google Play Store"},"content":{"rendered":"\n

If you\u2019re getting a \u201cYour Transaction Cannot Be Completed\u201d error while trying to purchase something from Android\u2019s Google Play Store, your payment method or your Google account may have a problem. \n<\/p>\n\n\n\n

A few other reasons you can\u2019t make your purchase are that you\u2019re using a VPN, the app in which you\u2019re making a purchase is faulty, Play Store\u2019s cache is corrupt, and more. However, there are a few ways to resolve the issue.\n<\/p>\n\n\n

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\"\"<\/a><\/figure><\/div>\n\n\n

Clear the Google Play Store App\u2019s Cache<\/span>\n<\/span><\/h2>\n\n\n\n

You can get a \u201cYour Transaction Cannot Be Completed\u201d error because Play Store\u2019s cache has gone corrupt. Play Store uses these cache files to improve your app experience, but sometimes, these files become unusable. You can experience a variety of issues due to a bad cache.\n<\/p>\n\n\n\n

In this case, you can resolve your issue by deleting your current Play Store cache<\/a>. Doing so doesn\u2019t delete your data within the app, so there\u2019s nothing to lose here.\n<\/p>\n\n\n\n

    \n
  1. Close Google Play Store<\/span> if you\u2019re already running the app on your phone.\n<\/li>\n\n\n\n
  2. Tap and hold the Play Store<\/span> icon on your home screen or app drawer and choose App info<\/span> in the menu.<\/li>\n<\/ol>\n\n\n\n
    \"\"<\/figure>\n\n\n\n
      \n
    1. Select Storage usage<\/span> on the following screen.\n<\/li>\n\n\n\n
    2. Choose Clear cache<\/span> to remove the app\u2019s cache files.<\/li>\n<\/ol>\n\n\n
      \n
      \"\"<\/figure><\/div>\n\n\n
        \n
      1. Relaunch Play Store<\/span> on your phone.\n<\/li>\n<\/ol>\n\n\n\n

        Disable Your VPN Service\n<\/span><\/h2>\n\n\n\n

        A VPN app allows you to pretend to be from a location different from your current location. This can sometimes cause issues with various payments, including Play Store\u2019s payment system. You can fix that by disabling your VPN service.\n<\/p>\n\n\n\n

        In most VPN apps, you can turn off the service by toggling off the main toggle on the screen. Once you\u2019ve done that, launch Play Store<\/span> and try to make your purchase. You can then turn your VPN back on if you want.\n<\/p>\n\n\n\n

        Use a Different Payment Method\/Credit Card on Play Store<\/span>\n<\/span><\/h2>\n\n\n\n

        If your \u201cYour Transaction Cannot Be Completed\u201d error continues to appear, use a different method to make your payment and see if that works. This helps fix the issue if your current payment method is experiencing a problem<\/a>.\n<\/p>\n\n\n\n

          \n
        1. Open Google Play Store<\/span> on your phone and access the item to purchase.\n<\/li>\n\n\n\n
        2. Choose the purchase option.\n<\/li>\n\n\n\n
        3. Select the current payment method.<\/li>\n<\/ol>\n\n\n
          \n
          \"\"<\/figure><\/div>\n\n\n
            \n
          1. Choose an alternate method to make the payment. You\u2019ll see all your available payment methods on this screen.\n<\/li>\n\n\n\n
          2. Tap the Buy<\/span> button to complete the transaction.\n<\/li>\n<\/ol>\n\n\n\n

            Remove and Re-Add Your Form of Payment\n<\/span><\/h2>\n\n\n\n

            One way to resolve issues with your payment method is to remove and re-add the method to your Play Store account. This refreshes your payment method\u2019s connection with Play Store, fixing minor problems with the connection.\n<\/p>\n\n\n\n

            You can also add a new payment method if you wish to purchase using that.\n<\/p>\n\n\n\n

            Keep your payment details handy, as you\u2019ll need those while following the following steps.\n<\/p>\n\n\n\n

              \n
            1. Open Google Play Store<\/span> on your phone.\n<\/li>\n\n\n\n
            2. Select your profile icon in the top-right corner and choose Payments & subscriptions<\/span>.\n<\/li>\n\n\n\n
            3. Select Payment methods<\/span> on the following page to access your payment profile.<\/li>\n<\/ol>\n\n\n
              \n
              \"\"<\/figure><\/div>\n\n\n
                \n
              1. Choose More payment settings<\/span> at the bottom.\n<\/li>\n\n\n\n
              2. Select the payment method to remove and tap Remove<\/span>.<\/li>\n<\/ol>\n\n\n
                \n
                \"\"<\/figure><\/div>\n\n\n
                  \n
                1. Choose Remove<\/span> on the following page to confirm your choice.\n<\/li>\n\n\n\n
                2. Return to the Play Store<\/span> and select the payment method you want. You can use traditional credit\/debit cards and various wallets, depending on your region.\n<\/li>\n\n\n\n
                3. Enter your payment method details and finish adding the method.\n<\/li>\n\n\n\n
                4. Access the item to buy on Play Store<\/span> and use your newly-added method to purchase.\n<\/li>\n<\/ol>\n\n\n\n

                  Uninstall and Reinstall Your Android App\n<\/span><\/h2>\n\n\n\n

                  If you get a \u201cYour Transaction Cannot Be Completed\u201d error while purchasing an app on your Android phone, your app may be faulty, preventing you from buying your selected item. One way to fix this issue is to remove and reinstall the app<\/a> on your phone.\n<\/p>\n\n\n\n

                  Removing the app deletes all the app files, and a fresh app installation can solve your in-app purchase issue.\n<\/p>\n\n\n\n

                    \n
                  1. Open the app drawer on your phone, tap and hold on your app, and select Uninstall<\/span>.<\/li>\n<\/ol>\n\n\n
                    \n
                    \"\"<\/figure><\/div>\n\n\n
                      \n
                    1. Choose Uninstall<\/span> in the prompt to remove your app.\n<\/li>\n\n\n\n
                    2. Launch Google Play Store<\/span>, find your app, and tap Install<\/span>.\n<\/li>\n\n\n\n
                    3. Open the newly-installed app and try to make your purchase.\n<\/li>\n<\/ol>\n\n\n\n

                      Log Out and Back Into Your Google Play Account\n<\/span><\/h2>\n\n\n\n

                      If you still can\u2019t make your purchase on Google Play Store, sign out and back into your Google account on your phone to fix your issue. Your current login session may be problematic, causing the \u201cYour Transaction Cannot Be Completed\u201d error.\n<\/p>\n\n\n\n

                      You\u2019ll need your Google account\u2019s username and password to log back into your account, so keep those details handy.\n<\/p>\n\n\n\n

                        \n
                      1. Open Settings<\/span> on your Android phone.\n<\/li>\n\n\n\n
                      2. Select Users & accounts<\/span> in Settings.\n<\/li>\n\n\n\n
                      3. Choose Google<\/span> and select your Google account on the list. You\u2019ll see all your Google accounts listed on this page.<\/li>\n<\/ol>\n\n\n
                        \n
                        \"\"<\/figure><\/div>\n\n\n
                          \n
                        1. Tap the three dots in your screen\u2019s top-right corner and choose Remove account<\/span>.<\/li>\n<\/ol>\n\n\n
                          \n
                          \"\"<\/figure><\/div>\n\n\n
                            \n
                          1. Select Remove account<\/span> in the prompt to confirm your choice.\n<\/li>\n\n\n\n
                          2. Re-add your Google account to your phone by heading into Settings<\/span> > User & accounts<\/span> > Add account<\/span> > Google<\/span> and entering your account details.\n<\/li>\n<\/ol>\n\n\n\n

                            Resolve Payment Issues With Google Play Store on Android<\/span>\n<\/span><\/h2>\n\n\n\n

                            Google\u2019s Play Store displays the \u201cYour Transaction Cannot Be Completed\u201d error for various reasons. Once you\u2019ve fixed the issue<\/a>, you can purchase any items on the Play Store without any problems. \n<\/p>\n","protected":false},"excerpt":{"rendered":"

                            If you\u2019re getting a \u201cYour Transaction Cannot Be Completed\u201d error while trying to purchase something from Android\u2019s Google Play Store, your payment method or your Google account may have a […]<\/p>\n","protected":false},"author":68,"featured_media":95814,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"ub_ctt_via":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[3],"tags":[5398],"class_list":{"0":"post-95813","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-tech","8":"tag-google"},"acf":[],"aioseo_notices":[],"featured_image_src":"https:\/\/www.online-tech-tips.com\/wp-content\/uploads\/2023\/05\/google-play-store.jpeg","author_info":{"display_name":"Mahesh Makvana","author_link":"https:\/\/www.online-tech-tips.com\/author\/mmakvana\/"},"aioseo_head":"\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t