![\"\"](\"https:\/\/www.online-tech-tips.com\/wp-content\/uploads\/2023\/11\/mobile-data-not-working-on-your-samsung-phone-try-these-12-fixes-1-compressed.jpeg\")
<\/a><\/figure><\/div>\n\n\nWhy Is Mobile Data Not Working on My Samsung?\n<\/h2>\n\n\n\n
There are multiple things that could cause your mobile data to stop working on an Android. Mobile data might suddenly stop working on your Samsung phone for many reasons, including:\n<\/p>\n\n\n\n
- \n
- Accidentally turning on Airplane Mode or turning off mobile data.\n<\/li>\n\n\n\n
- Incorrect network settings after switching to a new mobile carrier.\n<\/li>\n\n\n\n
- A broken or deactivated SIM card.\n<\/li>\n\n\n\n
- Temporary issues with your carrier\u2019s mobile network.<\/li>\n\n\n\n
- Increased mobile data usage causing you to cap your cellular data on your plan.<\/li>\n<\/ul>\n\n\n\n
How to Fix Mobile Data on a Samsung\n<\/h2>\n\n\n\n
Here are 12 things you can do to get your mobile data working once again. We\u2019ve listed these in order of ease, so we recommend starting at your top and working your way down.\n<\/p>\n\n\n\n
1. Check That Mobile Data Is Enabled\n<\/h4>\n\n\n\n
Swipe down from the top of the screen twice to open the Quick Settings <\/span>menu. Here, find the mobile data icon \u2014 it looks like an up and down arrow next to each other. Make sure this is turned on. If it isn\u2019t, you\u2019ve found your mobile data problem.\n<\/p>\n\n\n
\n![\"\"](\"https:\/\/www.online-tech-tips.com\/wp-content\/uploads\/2023\/11\/mobile-data-not-working-on-your-samsung-phone-try-these-12-fixes-2-compressed.jpg\")
<\/a><\/figure><\/div>\n\n\n2. Turn Flight Mode On and Off\n<\/h4>\n\n\n\n
Swipe down from the top of your screen and double-check whether Airplane Mode or Flight Mode is enabled. If it is, that\u2019s why you have no internet \u2014 simply tap the Airplane Mode option to turn it back on.\n<\/p>\n\n\n\n
If not, try toggling it on for 30 seconds then turn it off again. Sometimes, this can fix temporary glitches that have arisen in your Samsung device.\n<\/p>\n\n\n
\n![\"\"](\"https:\/\/www.online-tech-tips.com\/wp-content\/uploads\/2023\/11\/mobile-data-not-working-on-your-samsung-phone-try-these-12-fixes-3-compressed.jpg\")
<\/a><\/figure><\/div>\n\n\n3. Check for Outages\n<\/h4>\n\n\n\n
It\u2019s possible that your cellular carrier is experiencing network problems. Perhaps the entire network is down for maintenance, and that\u2019s why you can\u2019t access the internet.\n<\/p>\n\n\n\n
To check whether this is the case, call your carrier and ask if there are any problems in your area. Alternatively, you can check social media or head to a website like Down Detector and search for your carrier.\n<\/p>\n\n\n
\n![\"\"](\"https:\/\/www.online-tech-tips.com\/wp-content\/uploads\/2023\/11\/mobile-data-not-working-on-your-samsung-phone-try-these-12-fixes-4-compressed.png\")
<\/a><\/figure><\/div>\n\n\nNote: <\/span>If you\u2019re on a trip, or you\u2019re in a new location, it\u2019s worth checking that you\u2019re still in range of your provider\u2019s network coverage. It\u2019s possible that you\u2019re out of range, and that\u2019s the reason you have no internet.\n<\/p>\n\n\n\n
4. Turn Off Your Wi-Fi\n<\/h4>\n\n\n\n
While Wi-Fi is usually faster than your mobile network, it can cause problems if the Wi-Fi network is playing up or if you\u2019ve got a poor connection. In these cases, your phone might be struggling to get Wi-Fi reception when it would have better results using the cellular network<\/a>.\n<\/p>\n\n\n\n
To check whether this is the case, swipe down from the top of your screen and toggle off Wi-Fi. Then, try to load a website using your web browser. If this doesn\u2019t help, there\u2019s likely another reason why your mobile data is so slow<\/a>.\n<\/p>\n\n\n
\n![\"\"](\"https:\/\/www.online-tech-tips.com\/wp-content\/uploads\/2023\/11\/mobile-data-not-working-on-your-samsung-phone-try-these-12-fixes-5-compressed.jpg\")
<\/a><\/figure><\/div>\n\n\n5. Restart Your Samsung Phone\n<\/h4>\n\n\n\n
Restarting your phone is the best way to clear the cache and get rid of temporary bugs. To do so, press and hold the Side Button <\/span>and Volume Down Button <\/span>for a few seconds. If you have an older Android device, you might need to press and hold the Power Button<\/span>, instead.\n<\/p>\n\n\n\n
When the power menu appears, select Restart<\/span>. Wait for your phone to reboot, then check whether the internet is working correctly.\n<\/p>\n\n\n
\n![\"\"](\"https:\/\/www.online-tech-tips.com\/wp-content\/uploads\/2023\/11\/mobile-data-not-working-on-your-samsung-phone-try-these-12-fixes-6-compressed.jpg\")
<\/a><\/figure><\/div>\n\n\n6. Update Your Operating System\n<\/h4>\n\n\n\n
Android updates often contain bug fixes and patches that improve the functionality of your Samsung device. It\u2019s possible that you haven\u2019t updated your device in a while, and that\u2019s causing your mobile data issues.\n<\/p>\n\n\n\n
To update your Samsung\u2019s operating system, connect to a Wi-Fi network, then open the Settings app<\/span>. Tap Software update<\/span> <\/span>(this may appear at the top of your Settings menu, depending on your device). Choose to install the latest software and wait for the process to complete.\n<\/p>\n\n\n
\n![\"\"](\"https:\/\/www.online-tech-tips.com\/wp-content\/uploads\/2023\/11\/mobile-data-not-working-on-your-samsung-phone-try-these-12-fixes-7-compressed.jpg\")
<\/a><\/figure><\/div>\n\n\n7. Check Your Mobile Plan\n<\/h4>\n\n\n\n
Head to your service provider\u2019s website and check your account. Make sure that there are no coverage warnings or notifications letting you know that something has happened to your account.\n<\/p>\n\n\n\n
While you\u2019re there, double-check that you still have a mobile plan. If you pay month by month, you might\u2019ve reached the end of your current plan without realizing it. In this case, you can fix your mobile data issues by paying for a new monthly plan.\n<\/p>\n\n\n\n
Finally, make sure that you haven\u2019t reached your mobile data limit. If you\u2019ve been more active online lately, you might\u2019ve accidentally capped your data plan. If so, you\u2019ll have to purchase a data add-on for this month.\n<\/p>\n\n\n\n
8. Switch Between 5G and 4G\n<\/h4>\n\n\n\n
If you have the latest Samsung Galaxy phone and you\u2019re connected to the 5G network, check whether manually switching to 4G helps resolve your internet issues. Switching to an older internet connection like the 4G LTE network can help because the 5G coverage area is still far smaller in most places around the world.\n<\/p>\n\n\n\n
To do so:\n<\/p>\n\n\n\n
- \n
- Open the Settings<\/span> app.\n<\/li>\n\n\n\n
- Tap Connections<\/span>.\n<\/li>\n<\/ol>\n\n\n
\n![\"\"](\"https:\/\/www.online-tech-tips.com\/wp-content\/uploads\/2023\/11\/mobile-data-not-working-on-your-samsung-phone-try-these-12-fixes-8-compressed.jpg\")
<\/a><\/figure><\/div>\n\n\n- \n
- Tap Mobile Networks<\/span> > Network Mode<\/span>.\n<\/li>\n<\/ol>\n\n\n\n
![\"\"](\"https:\/\/www.online-tech-tips.com\/wp-content\/uploads\/2023\/11\/mobile-data-not-working-on-your-samsung-phone-try-these-12-fixes-9-compressed.jpg\")
<\/a><\/figure><\/div>\n\n\n- \n
- Tap any option that doesn\u2019t contain 5G in the title. This will give you more options while you\u2019re moving around.\n<\/li>\n<\/ol>\n\n\n\n
![\"\"](\"https:\/\/www.online-tech-tips.com\/wp-content\/uploads\/2023\/11\/mobile-data-not-working-on-your-samsung-phone-try-these-12-fixes-10-compressed.jpg\")
<\/a><\/figure><\/div>\n\n\n9. Reinsert Your SIM Card (Or Try a New One)\n<\/h4>\n\n\n\n
It\u2019s possible that your SIM card is to blame for your network issues. Using a safety pin (or the metal pin that came with your Samsung phone), eject your SIM card. Check it for any damage or dust, then carefully reinsert it. Make sure it\u2019s the right way up and firmly in place.\n<\/p>\n\n\n
\n![\"\"](\"https:\/\/www.online-tech-tips.com\/wp-content\/uploads\/2023\/11\/mobile-data-not-working-on-your-samsung-phone-try-these-12-fixes-11-compressed.jpeg\")
<\/a><\/figure><\/div>\n\n\nIf your internet still doesn\u2019t work, you could try inserting a different SIM card. Try a friend\u2019s card, or purchase a cheap card to test. If you can connect to the mobile network with this other SIM, then your SIM card is at fault. If not, there might be something wrong with your phone.\n<\/p>\n\n\n\n
10. Reset Your Samsung\u2019s Network Settings\n<\/h4>\n\n\n\n
Resetting your phone\u2019s network settings will remove all of your internet-related information, including Wi-Fi passwords, network login information, VPN settings, and Bluetooth connections. However, it might help resolve your internet problems, too.\n<\/p>\n\n\n\n
To reset your network settings:\n<\/p>\n\n\n\n
- \n
- Tap Settings<\/span>.\n<\/li>\n\n\n\n
- Select General management<\/span>.\n<\/li>\n<\/ol>\n\n\n
\n![\"\"](\"https:\/\/www.online-tech-tips.com\/wp-content\/uploads\/2023\/11\/mobile-data-not-working-on-your-samsung-phone-try-these-12-fixes-12-compressed.jpg\")
<\/a><\/figure><\/div>\n\n\n- \n
- Choose Reset<\/span>.\n<\/li>\n<\/ol>\n\n\n\n
![\"\"](\"https:\/\/www.online-tech-tips.com\/wp-content\/uploads\/2023\/11\/mobile-data-not-working-on-your-samsung-phone-try-these-12-fixes-13-compressed.jpg\")
<\/a><\/figure><\/div>\n\n\n- \n
- Tap Reset network settings<\/span> > Reset settings<\/span>, then confirm your choice.\n<\/li>\n<\/ol>\n\n\n\n
![\"\"](\"https:\/\/www.online-tech-tips.com\/wp-content\/uploads\/2023\/11\/mobile-data-not-working-on-your-samsung-phone-try-these-12-fixes-14-compressed.jpg\")
<\/a><\/figure><\/div>\n\n\nNote: <\/span>After resetting your network settings, you might need to reconfigure several of them, including Wi-Fi names and passwords, Bluetooth settings, and more.\n<\/p>\n\n\n\n
11. Change Your Access Point Name (APN)\n<\/h4>\n\n\n\n
If you\u2019ve recently changed cell carrier to a different company, you might need to configure your APN. Keep in mind that changing APN settings can cause more problems with network connectivity, so note down your current settings before changing them \u2014 that way, you can revert them if something goes wrong.\n<\/p>\n\n\n\n
To change APN settings on your Samsung:\n<\/p>\n\n\n\n
- \n
- Open Settings<\/span> > Mobile Networks<\/span>.\n<\/li>\n\n\n\n
- Select Access Point Names<\/span>.\n<\/li>\n<\/ol>\n\n\n
\n![\"\"](\"https:\/\/www.online-tech-tips.com\/wp-content\/uploads\/2023\/11\/mobile-data-not-working-on-your-samsung-phone-try-these-12-fixes-15-compressed.jpg\")
<\/a><\/figure><\/div>\n\n\n- \n
- Tap Add<\/span>, then add all of the information that your carrier has provided. If you aren\u2019t sure what to add, call your network provider\u2019s customer support line and they\u2019ll walk you through what information to add to these fields.\n<\/li>\n<\/ol>\n\n\n\n
![\"\"](\"https:\/\/www.online-tech-tips.com\/wp-content\/uploads\/2023\/11\/mobile-data-not-working-on-your-samsung-phone-try-these-12-fixes-16-compressed.jpg\")
<\/a><\/figure><\/div>\n\n\n- \n
- Save your new APN, then go back to the Access Point Names<\/span> <\/span>menu and select your new APN from the list.\n<\/li>\n<\/ol>\n\n\n\n
Note: <\/span>If you have only recently tried to connect to a new network, it\u2019s possible that you need to unlock your phone before it\u2019ll work. Each network carrier has its own policies regarding unlocking phones, so you\u2019ll have to contact them directly to find out whether your phone is eligible.\n<\/p>\n\n\n\n
12. Factory Reset Your Samsung Device\n<\/h4>\n\n\n\n
If nothing else has worked, your last resort is to factory reset your device. This will remove all data stored on your phone\u2019s hard drive, and it will revert all of your settings to default. It will be like a brand-new phone. Unfortunately, this means you\u2019ll need to back up your data, then add it back to your phone and reinstall your apps after the factory reset.\n<\/p>\n\n\n\n
To factory reset your phone:\n<\/p>\n\n\n\n
- \n
- Open Settings<\/span>.\n<\/li>\n\n\n\n
- Select General management<\/span>.\n<\/li>\n\n\n\n
- Choose Reset<\/span>.\n<\/li>\n\n\n\n
- Select Factory Data Reset<\/span>.\n<\/li>\n<\/ol>\n\n\n
- Select General management<\/span>.\n<\/li>\n\n\n\n
- Open Settings<\/span>.\n<\/li>\n\n\n\n
- Save your new APN, then go back to the Access Point Names<\/span> <\/span>menu and select your new APN from the list.\n<\/li>\n<\/ol>\n\n\n\n
- Select Access Point Names<\/span>.\n<\/li>\n<\/ol>\n\n\n
- Open Settings<\/span> > Mobile Networks<\/span>.\n<\/li>\n\n\n\n
- Tap Reset network settings<\/span> > Reset settings<\/span>, then confirm your choice.\n<\/li>\n<\/ol>\n\n\n
- Select General management<\/span>.\n<\/li>\n<\/ol>\n\n\n
- Tap Settings<\/span>.\n<\/li>\n\n\n\n
- Tap any option that doesn\u2019t contain 5G in the title. This will give you more options while you\u2019re moving around.\n<\/li>\n<\/ol>\n\n\n
- Tap Connections<\/span>.\n<\/li>\n<\/ol>\n\n\n
- Open the Settings<\/span> app.\n<\/li>\n\n\n\n