{"id":99153,"date":"2023-11-20T06:00:00","date_gmt":"2023-11-20T11:00:00","guid":{"rendered":"https:\/\/www.online-tech-tips.com\/?p=99153"},"modified":"2024-05-30T22:33:09","modified_gmt":"2024-05-31T02:33:09","slug":"why-cant-you-see-comments-on-facebook-and-how-to-fix-it","status":"publish","type":"post","link":"https:\/\/www.online-tech-tips.com\/why-cant-you-see-comments-on-facebook-and-how-to-fix-it\/","title":{"rendered":"Why Can’t You See Comments on Facebook? (And How to Fix It)"},"content":{"rendered":"\n

Are you unable to see comments on Facebook? Several items can cause this issue, from an inactive internet connection to Facebook being down. This tutorial explains why you can\u2019t see comments on this social media platform and how to resolve the issue. <\/p>\n\n\n\n

A few other reasons you can\u2019t see comments on Facebook are that your Facebook app is glitchy, you\u2019re using an outdated app version, your app has core file issues, and more.\n<\/p>\n\n\n\n

Check Your Smartphone\u2019s Internet Connection\n<\/span><\/h2>\n\n\n\n

The most common reason your Facebook comments aren\u2019t loading is that your internet connection has stopped working. Your Apple iPhone or Android phone may have lost internet access, causing your comments not to load.\n<\/p>\n\n\n\n

In this case, check and fix your phone\u2019s internet connection problems. You can launch a web browser and try to load a site to check if your connection is active. If your connection is faulty, try to resolve the problem by rejoining your wireless network, restarting your router, or contacting your internet service provider (ISP).\n<\/p>\n\n\n\n

Check if Facebook\u2019s Servers Are Down\n<\/span><\/h2>\n\n\n\n

If Facebook\u2019s servers are experiencing an outage, that can cause your comments not to load<\/a>. Facebook isn\u2019t always up, and there are occasions when the social media platform faces outages.\n<\/p>\n\n\n

\n
\"downdetector<\/a><\/figure><\/div>\n\n\n

In this case, check if Facebook is currently down using a site like Downdetector<\/a>. If this site says the social media platform is down, wait until the company fixes the issue and brings the service back up. You can\u2019t do anything on your end to resolve the problem.\n<\/p>\n\n\n\n

Close and Relaunch Your Facebook Application\n<\/span><\/h2>\n\n\n\n

If your Facebook comments still aren\u2019t loading, your app may be experiencing problems. Such app glitches are common, and you can experience these problems in many other apps as well.\n<\/p>\n\n\n\n

One way to fix these minor app problems is by closing and reopening your apps. This turns off and re-enables all your app features, fixing many minor issues.\n<\/p>\n\n\n\n

On Android\n<\/span><\/h4>\n\n\n\n
    \n
  1. Press the Recents<\/span> button to view your open apps.\n<\/li>\n\n\n\n
  2. Find and swipe up on Facebook<\/span> to close the app.<\/li>\n<\/ol>\n\n\n
    \n
    \"closing<\/a><\/figure><\/div>\n\n\n
      \n
    1. Launch the app from your app drawer.\n<\/li>\n<\/ol>\n\n\n\n

      On iPhone\n<\/span><\/h4>\n\n\n\n
        \n
      1. Swipe up from the bottom of your screen and pause in the middle.\n<\/li>\n\n\n\n
      2. Find and swipe up on Facebook<\/span> to quit the app.\n<\/li>\n\n\n\n
      3. Relaunch the app by tapping the app icon on your home screen.\n<\/li>\n<\/ol>\n\n\n\n

        Clear Your Facebook App\u2019s Cache Files\n<\/span><\/h2>\n\n\n\n

        Your Facebook app stores various temporary files on your phone to enhance your app experience. You may start to experience issues in your app if these cached files become corrupted. This may have happened to your Facebook app.\n<\/p>\n\n\n\n

        Luckily, fixing an app\u2019s bad cache is as easy as clearing the cache<\/a>. Doing so only deletes your app\u2019s temporary files and doesn\u2019t affect your personal data.\n<\/p>\n\n\n\n

        Note that only Android allows you to clear an app\u2019s cache files. You have to remove and reinstall the app on an iPhone to delete the app\u2019s cache.\n<\/p>\n\n\n\n

          \n
        1. Launch your Android phone\u2019s app drawer, tap and hold on Facebook<\/span>, and select App info<\/span>.\n<\/li>\n\n\n\n
        2. Choose Storage usage<\/span> on the following screen.\n<\/li>\n\n\n\n
        3. Select Clear cache<\/span> to remove the app\u2019s cached data.<\/li>\n<\/ol>\n\n\n
          \n
          \"clearing<\/a><\/figure><\/div>\n\n\n
            \n
          1. Launch the app.\n<\/li>\n<\/ol>\n\n\n\n

            Update Your Facebook Mobile App\n<\/span><\/h2>\n\n\n\n

            If you\u2019re using the Facebook app\u2019s old version on your phone, that may be why you have issues loading your comments. Old app versions often have bugs and other problems, which prevent the app from working normally.\n<\/p>\n\n\n\n

            Fortunately, you can fix that with ease by updating your app to the latest version<\/a>. This patches your app\u2019s bugs and possibly adds new features.\n<\/p>\n\n\n\n

            On Android\n<\/span><\/h4>\n\n\n\n
              \n
            1. Launch Play Store<\/span> on your phone.\n<\/li>\n\n\n\n
            2. Find the Facebook<\/span> app.\n<\/li>\n\n\n\n
            3. Tap Update<\/span> to update the app.\n<\/li>\n<\/ol>\n\n\n\n

              On iPhone\n<\/span><\/h4>\n\n\n\n
                \n
              1. Open App Store<\/span> on your phone.\n<\/li>\n\n\n\n
              2. Tap the Updates<\/span> tab at the bottom.\n<\/li>\n\n\n\n
              3. Choose Update<\/span> next to Facebook<\/span> on the list.<\/li>\n<\/ol>\n\n\n\n
                \"updating<\/figure>\n\n\n\n

                Fix Facebook Comments Not Loading by Restarting Your iPhone or Android Phone<\/span>\n<\/span><\/h2>\n\n\n\n

                If your Facebook app update didn\u2019t fix your issue, your phone\u2019s operating system may be acting up. Such system problems can cause your installed apps to malfunction.\n<\/p>\n\n\n\n

                In this case, give your iPhone or Android phone<\/a> a restart to possibly resolve your problem. Restarting often helps fix many minor issues on your devices.\n<\/p>\n\n\n\n

                On Android\n<\/span><\/h4>\n\n\n\n
                  \n
                1. Hold down the Power<\/span> button on your phone.\n<\/li>\n\n\n\n
                2. Select Restart<\/span> in the menu to reboot your phone.<\/li>\n<\/ol>\n\n\n
                  \n
                  \"restarting<\/a><\/figure><\/div>\n\n\n
                    \n
                  1. Launch Facebook<\/span> when the phone restarts.\n<\/li>\n<\/ol>\n\n\n\n

                    On iPhone\n<\/span><\/h4>\n\n\n\n
                      \n
                    1. Press either Volume<\/span> button and Side<\/span> button at the same time.\n<\/li>\n\n\n\n
                    2. Drag the slider to power off the phone.<\/li>\n<\/ol>\n\n\n
                      \n
                      \"turning<\/a><\/figure><\/div>\n\n\n
                        \n
                      1. Power on the phone by pressing and holding down the Side<\/span> button.\n<\/li>\n\n\n\n
                      2. Open the Facebook<\/span> app.\n<\/li>\n<\/ol>\n\n\n\n

                        Log Out and Back Into Your Facebook Account\n<\/span><\/h2>\n\n\n\n

                        If your Facebook comment issue persists, your login session in the app may be problematic. One way to get around these sign-in-related problems is by signing out<\/a> and back into your account in the app.\n<\/p>\n\n\n\n

                        That refreshes your account session in the app and possibly fixes your issue.\n<\/p>\n\n\n\n

                          \n
                        1. Launch Facebook<\/span> on your phone.\n<\/li>\n\n\n\n
                        2. Select Menu<\/span>.\n<\/li>\n\n\n\n
                        3. Choose Log out<\/span> at the bottom.<\/li>\n<\/ol>\n\n\n
                          \n
                          \"logging<\/a><\/figure><\/div>\n\n\n
                            \n
                          1. Sign back into your account.\n<\/li>\n<\/ol>\n\n\n\n

                            Uninstall and Reinstall Facebook on Your Phone\n<\/span><\/h2>\n\n\n\n

                            If the above methods haven\u2019t fixed your Facebook comment issue, it\u2019s likely the problem is with your Facebook app. Your app may be faulty at its core, causing your problem.\n<\/p>\n\n\n\n

                            In this case, you can resolve the issue by removing and reinstalling the app on your phone. Doing so deletes all your current app files and brings new files. You\u2019ll have to log back into your account when you re-download the app, so keep your logins handy.\n<\/p>\n\n\n\n

                            On Android\n<\/span><\/h4>\n\n\n\n
                              \n
                            1. Find Facebook<\/span> in your app drawer, tap and hold on the app, and select Uninstall<\/span>.<\/li>\n<\/ol>\n\n\n
                              \n
                              \"uninstalling<\/a><\/figure><\/div>\n\n\n
                                \n
                              1. Choose Uninstall<\/span> in the prompt.\n<\/li>\n\n\n\n
                              2. Re-download the app by launching Play Store<\/span>, finding Facebook<\/span>, and choosing Install<\/span>.\n<\/li>\n<\/ol>\n\n\n\n

                                On iPhone\n<\/span><\/h4>\n\n\n\n
                                  \n
                                1. Tap and hold on Facebook<\/span> on your home screen.\n<\/li>\n\n\n\n
                                2. Choose Remove App<\/span> > Delete App<\/span> in the menu.\n<\/li>\n\n\n\n
                                3. Reinstall the app by visiting App Store<\/span>, locating Facebook<\/span>, and tapping the download icon.\n<\/li>\n<\/ol>\n\n\n\n

                                  The Comment May Have Been Deleted\n<\/span><\/h2>\n\n\n\n

                                  If even reinstalling the app didn\u2019t fix your issue, the comment you want to see may be deleted. The original comment author or Facebook may have removed the comment from your post. <\/p>\n\n\n\n

                                  Facebook usually removes the comments that go against the platform\u2019s guidelines<\/a>. This may have happened to the specific comment you want to see.\n<\/p>\n\n\n\n

                                  Your \u201cWhy Can\u2019t I See Facebook Comments?\u201d Question Is Answered<\/span>\n<\/span><\/h2>\n\n\n\n

                                  Facebook\u2019s comments can go missing for various reasons. Something on Facebook\u2019s end may be off, or your mobile app may be experiencing issues. Regardless, you can use the above methods to resolve your problem and access your comments again.\n<\/p>\n\n\n\n

                                  We hope the guide helps you see the comments you\u2019re interested in.\n<\/p>\n","protected":false},"excerpt":{"rendered":"

                                  Are you unable to see comments on Facebook? Several items can cause this issue, from an inactive internet connection to Facebook being down. This tutorial explains why you can\u2019t see […]<\/p>\n","protected":false},"author":68,"featured_media":99166,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"ub_ctt_via":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[5267],"tags":[5332],"class_list":{"0":"post-99153","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-social-media","8":"tag-facebook"},"acf":[],"aioseo_notices":[],"featured_image_src":"https:\/\/www.online-tech-tips.com\/wp-content\/uploads\/2023\/11\/facebook.webp","author_info":{"display_name":"Mahesh Makvana","author_link":"https:\/\/www.online-tech-tips.com\/author\/mmakvana\/"},"aioseo_head":"\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t