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<\/a><\/figure><\/div>\n\n\nNote<\/span>: The instructions below are from a Google Pixel running Android 13. Steps may differ slightly depending on your device’s model and system software version.\n<\/p>\n\n\n\n It’s best to kick things off by closing and re-opening Gmail. This action helps refresh the app and quickly fix unexpected issues preventing you from downloading attachments. \n<\/p>\n\n\n\n Another relatively simple fix involves restarting your Android phone<\/a>. It resolves random system-related problems, causing apps like Gmail to malfunction. Just hold the Power<\/span> and Volume Up<\/span> buttons simultaneously and tap Restart<\/span>.\n<\/p>\n\n\n Before diving into more advanced solutions, it’s a good idea to ensure there’s nothing wrong with the internet. You can test this by browsing a website or checking another app. \n<\/p>\n\n\n\n If there are connectivity issues, you may need to restart your router, switch between Wi-Fi and mobile data, or get closer to the Wi-Fi source. Learn more about fixing a slow Wi-Fi or mobile data connection on Android<\/a>.\n<\/p>\n\n\n\n When you attempt to preview a supported attachment type, like a PDF file, Gmail begins caching its contents locally. Rarely, however, this process can fail, and the partial download continually blocks access to the attachment. Clearing Gmail’s app cache is a feasible way to resolve the issue, including many others that stem from cache corruption. Here’s how:\n<\/p>\n\n\n\n Gmail attachment download issues could also crop up because of complications on Google’s end. To confirm, open Google Chrome or any other browser on your Android phone and visit the Google Workspace Status Dashboard<\/a>. If any ongoing issues are listed next to Gmail<\/span>, wait until Google resolves them.\n<\/p>\n\n\n An incorrectly attached file is another reason that prevents Gmail from consistently failing to download it. If the issue is isolated to a single item, try asking the person who sent it to you to re-send it. \n<\/p>\n\n\n\n Password-protected files might also lead to download issues. If that’s the case, request a copy without a password.\n<\/p>\n\n\n\n If the download problem persists with multiple attachments, it’s likely due to a fault with the Gmail app. Check the Google Play Store for updates since these often contain bug fixes and performance improvements. Here’s how:\n<\/p>\n\n\n\n If Gmail is up-to-date, try reapplying any recent updates to ensure everything is correctly installed. Just tap the Uninstall<\/span> button on Gmail’s store page\u2014this does not uninstall the app\u2014and Update<\/span> afterward.\n<\/p>\n\n\n\n The following fix involves ensuring Gmail has adequate permissions to use mobile data and Wi-Fi, even when Android’s data-saving features are active. If not, you might be restricted to reading emails only. To do that:\n<\/p>\n\n\n\n The Battery Saver mode on Android<\/a> curtails app functionality to conserve power, so briefly disable it and check if that fixes Gmail’s attachment downloading issues. Here’s how:\n<\/p>\n\n\n\n Gmail may not work correctly if it’s not in sync with your Google Account<\/a>, so the following fix involves refreshing the connection between the app and the account. To do that:\n<\/p>\n\n\n\n Persistent Gmail attachment download issues can originate from a corrupt Android network configuration, so another way to fix the problem is to factory reset your Wi-Fi and mobile data settings. Here’s how:\n<\/p>\n\n\n\n1. Quit and Relaunch Gmail\n<\/h2>\n\n\n\n
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<\/a><\/figure><\/div>\n\n\n2. Restart Your Android Phone\n<\/h2>\n\n\n\n
<\/a><\/figure><\/div>\n\n\n3. Check Your Internet Connection\n<\/h2>\n\n\n\n
4. Clear Data in the Gmail Cache\n<\/h2>\n\n\n\n
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5. Check the Gmail Servers\n<\/h2>\n\n\n\n
<\/a><\/figure><\/div>\n\n\n6. Ask the Sender to Resend the Attachment\n<\/h2>\n\n\n\n
7. Update the Gmail App to Its Latest Version\n<\/h2>\n\n\n\n
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<\/a><\/figure><\/div>\n\n\n8. Allow Unrestricted Access to the Internet\n<\/h2>\n\n\n\n
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<\/a><\/figure><\/div>\n\n\n9. Disable Battery Saver\n<\/h2>\n\n\n\n
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<\/a><\/figure><\/div>\n\n\n10. Resync Google Account With Gmail\n<\/h2>\n\n\n\n
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<\/a><\/figure><\/div>\n\n\n11. Reset Android’s Network Settings\n<\/h2>\n\n\n\n
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